Call
LWSS places outreach calls to the selected facilities.
LWSS · MULTILINGUAL OUTREACH
Reach facilities in their language
LWSS hears which language a facility speaks, switches to it on the call, and hands you the answers in English. Fifteen supported languages, with no extra language charge.
Illustrative animation. Facility names, conversations, and dashboard values are examples.
HOW LANGUAGE DETECTION WORKS
Different languages. One organized workflow.
When a facility answers in a supported language, LWSS identifies the language and conducts its outreach conversation accordingly. Information collected during the call is organized into the dashboard so the agent can review facility responses in one place.
Detect & converse
The AI detects the spoken language and continues the conversation in that language.
Review responses
Answers from each facility are compiled into a consistent dashboard view.
Automatic language detection, clear answers in English
LWSS AI calls listen for 15 languages: English, Spanish, Tagalog, Chinese, Vietnamese, Korean, Russian, Armenian, Farsi, Hindi, Punjabi, Japanese, Portuguese, French and Arabic. When a facility answers, the AI detects its language, confirms the switch in that language, and continues asking the same questions.
Responses are organized in English on the agent dashboard, so information from Tagalog-, Russian- and Spanish-speaking facilities can be compared alongside other results. There is no additional charge for language handling.